Netgear Orbi is a mesh system which comes with a router and small satellites that has to place in different rooms where the network is completely is dead. Due to some reasons sometimes your Orbi app not working and this could be really irritating. In this article, we are going to talk about some of the common problems faced by the users and their solutions related to the Orbi mesh system. So, that you have no problem is using your Netgear Orbi Mesh.
Checking Power and Placement of Orbi Mesh Satellite
Check that router is connected to your modem properly by the Ethernet cable. Check that your Ethernet cable is not damaged or cut from anywhere. Be very particular about the placing the satellites. If the satellite is too far from the router it won’t connect to the router. Do not place your router or satellites near any other electronic devices such as cordless phones microwave or anything such as this. Ensure that your router is having a solid white light on, which indicates that your router is functioning properly. You can either download the Orbi-app from the website and scan the QR code on your router and follow the instructions on the screen.
Firmware Update
If your firmware is out of date you need to update it. As sometimes due an outdated version also your Orbi doesn’t work properly. To update your firmware follow these steps.
- Pair your mobile device to the Orbi router WiFi network.
- Open your Orbi app.
- Enter the admin information such as your admin user name which is your email id and the password. That would be mentioned on your router’s label or on the user manual.
- The main page opens on the screen click on the menu icon.
- Then click on settings>router settings tab.
- Go down and click on check for updates. If it shows that you need to update the firmware do it.
- Follow the instruction on the screen to update your firmware.
- After the update is complete check the new firmware update carefully, as many features could be new or changed.
Reset and Reboot of Orbi Mesh Satellite
Sometimes some of the problem could be done by only resetting your router to do it follow these steps;
- You need to locate the reset button at the back of the router.
- By using a pin or any such kind of object press that button.
- Press until the LED light start to blink.
- Once done, connect your router to the modem and to the router.
Let’s do the reboot of the modem and the router once. Follow these steps to do it;
- Unplug your modem from the socket.
- Wait for few seconds and put the plug back in the power socket and turn it on.
- On the other hand, take out the adapter from the socket and wait for few seconds.
- Plug back the adapter in the socket and turn it.
- Connect the modem and Orbi router by the Ethernet cable.
Hence, your reset is complete. You need to follow the steps of the Orbi outdoor setup.
The Ending
After reading this we hope that your entire problem got a valid solution. If after this also you have any kind of problem you can consultant an expert, who will help you out in your problems. As these all where the problems which were faced by the user on a large scale and we gave the solutions for that.