So, you tried to log in to your Netgear router via the Nighthawk app and failed miserably. Well, we understand what you are endeavoring with. A lot of users who have performed Netgear Nighthawk setup in their homes have complained about this issue. To put an end to your misery, we have written this article. Here, you will get a number of solutions to fix the issue you are currently facing. So, roll up your sleeves, and let’s get started.
Fixed: Can’t Log in to Router via Nighthawk App
- Reboot Your Smartphone
Rebooting the smarphone is the first thing you can do to fix the issue you are currently facing. Rebooting implies switching off your WiFi device for some time and turning it on again. Therefore, press and hold the Power button on your smartphone for some time and tap the Reboot option. Wait patiently and let your device reboot.
Once your smartphone is rebooted properly, try logging in to your router using the Netgear Nighthawk app. If you still don’t get success, check the next troubleshooting hack.
- Update the Nighthawk App
An outdated version of the Netgear Nighthawk app can also prevent you from logging in to your router. Therefore, update the app as soon as possible. Updating the app will introduce new features and fix the existing problem.
To update the Nighthawk app, go to the App Store or Google Play Store on your mobile device as per the availability and check if any updated version is available for the app. If it is, tap the Update button and let the Nighthawk app get updated.
- Check Log In Credentials
Did you use the correct login credentials to login to Nighthawk router? Chances are that you committed a typo while entering the default username and password. To get the issue resolved, use the correct login details to log in to your WiFi device via the Nighthawk app. Also, consider turning the Caps Lock option on the keyboard off
Note: The default login credentials won’t work if you have changed them in the past. To get success with the login process, use the updated login credentials.
- Clear the App’s Cache
Clearing the Nighthawk app’s cache might also work for you in resolving the issue. Therefore, wait no more, and do the same. You can clear the Netgear Nighthawk app’s cache by following the steps enlisted below:
- Head over to the Settings section of your smartphone.
- Look for the ‘Apps and Notifications’ tab and select the ‘See All Apps’ option.
- Tap the Nighthawk app to reveal its specific settings.
- Now, select Storage > Clear Cache.
In this way, you can clear the cache of the Netgear Nighthawk app.
- Re-install the Nighthawk App
Oh! Looks like the app has not been properly installed on your smartphone. So, you need to re-install it in order to get the issue fixed. But before that, uninstall the app. For this, tap and hold the icon of the Netgear Nighthawk app. Doing so will unveil a list of a few options. Now, select the Uninstall option.
Once the Netgear Nighthawk app gets uninstalled, move to the App store of your mobile device and download the Nighthawk app again.
Note: Stay on the Download screen until the app does not get properly installed on your mobile phone.
- Reset Nighthawk Router
Are you still unable to log in to your Netgear router using the Nighthawk app? Don’t worry! It is time to reset Nighthawk router Doing so will wipe out all the personalized settings from your Nighthawk router and resolve the existing issue.
To reset your Nighthawk router, find the Reset button on your device, and press it with the help of a pointed object. Your device will get restored to the factory default settings. Thereafter, don’t wait to perform Netgear router setup from scratch.
To Sum Up
This was all about what to do if you are unable to log into your Netgear router using the Nighthawk app. Hopefully, the aforementioned tips will bring you success in resolving the issue with ease.